Project: Remote Ticket Scanning Mobile App API
Mobile App API Development
Platform: Mobile Application (Android/iOS)
Technologies Used: Web API (C#), MSSQL, QR Code Scanning Library
Project Type: Mobile app for customer check-in at clubs through QR code scanning
Project Overview
The Remote Ticket Scanning app is a mobile application developed to streamline the customer check-in process at entertainment venues such as comedy clubs. The app enables customers to quickly enter the club by scanning a QR code on their tickets. By doing so, it reduces wait times, helping customers move from the entrance to the club floor where they can immediately begin ordering food and drinks.
The core of the system is driven by a Web API (built with C#) that handles all interactions between the mobile app, the club’s ticketing system, and the club’s entry validation system. The app is designed for both Android and iOS platforms and supports seamless check-ins, including partial check-ins for group reservations.
Key Features
QR Code Scanning for Fast Check-In:
The app uses the customer’s ticket QR code to verify and check them into the venue, providing quick and efficient entry without manual validation.
Web API Integration:
Developed a Web API to handle all communications between the mobile app and the backend systems, ensuring smooth and secure transactions for customer check-ins.
The API retrieves ticket information, validates QR codes, and updates the customer’s check-in status in real-time.
Partial Check-In Feature:
For group bookings, the app allows partial check-ins, meaning that some members of a group can enter while others arrive later. This feature ensures flexibility in managing group reservations.
Real-Time Database Synchronization:
Built using MSSQL as the backend database, the system synchronizes customer check-in statuses across all devices and entry points in real-time. This ensures that the app and venue staff are always working with the most up-to-date information.
Data Security and Privacy:
All transactions and data exchanges between the app, Web API, and the backend systems are secured, ensuring customer data is protected during the check-in process.
Instant Notifications and Confirmation:
Upon successful check-in, customers receive immediate confirmation on their mobile device, ensuring clarity and smooth customer experience.
The club staff also get real-time notifications about customer check-ins to manage crowd flow effectively.
Multi-Platform Support:
The app is developed for both Android and iOS platforms, providing broad accessibility for users on different devices.
Project Responsibilities & Tasks
Web API Development:
Developed and deployed a robust Web API in C# to serve the backend needs of the mobile app. The API manages customer ticket validation, check-in status updates, and retrieves data from the MSSQL database.
Integrated secure token-based authentication to safeguard customer data during mobile transactions.
QR Code Scanning Integration:
Implemented QR code scanning functionality using native libraries on both Android and iOS platforms, enabling fast and accurate scanning of customer tickets.
Optimized the scanning process for speed and reliability, ensuring minimal delay during peak times.
Partial Check-In Logic
Developed logic to handle group bookings and enable partial check-ins, where individual members of a group can check in separately without issues.
Database Design and Optimization:
Designed database tables and stored procedures in MSSQL to efficiently store and update check-in data.
Ensured real-time data synchronization between the app and the backend systems for an accurate and seamless check-in experience.
Testing and Quality Assurance
Performed rigorous testing of the Web API and mobile app to ensure all use cases, including partial check-ins and large group check-ins, were handled smoothly without errors.
Debugged and resolved performance bottlenecks in the check-in process during high traffic times.
Conclusion
The Remote Ticket Scanning Mobile App significantly enhances the customer experience by offering fast, secure, and convenient check-in through QR code scanning. With real-time synchronization, API integration, and support for partial check-ins, the app ensures that clubs can handle large crowds efficiently while keeping operations running smoothly. The use of web APIs and real-time data synchronization ensures that the system is always up-to-date, providing an optimal experience for both customers and club staff.
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